COVID-19: Support from NEUPC Deep Cleaning Framework


As the COVID-19 outbreak continues to affect all of our Membership, NEUPC would like to raise your awareness of the support that is potentially available from our NEUPC Deep Cleaning framework.


The Framework has 3 awarded Suppliers, each one of them has provided some wording below to describe how they can assist universities at this challenging time. 


The framework is available for us via Direct Award to Crystal Facilities Management. There is also an option to conclude a Further-Competition or use the Desktop Calculator where all suppliers can be awarded to. 


If you want any further information on this framework, you can find more information on HEC or contact Sam Wells, Category Manager.



Green – Preventative cleaning practices 

  • We have chemicals available that will kill the virus and we can increase the sanitising frequency on the commonly touched surfaces We have a Churchill COVID-19 Awareness Communication which can be provided on your site, this will be based on official government guidance 


Amber - Cleaning practices for suspected COVID-19 case on your site 

  • We can carry out sanitising deep cleans this can be arranged on a case by case basis with your Churchill Account Manager. This sanitisation will not remove the risk of any airborne virus but is an effective method in reducing the likelihood of touch-contact with the virus 


Red - Cleaning Practices for confirmed COVID-19 case on your site 

  • Under current Public Health England Guidelines, a local Health Protection Team will attend site and carry out a risk assessment. The findings will be handed over to you and will contain advice on cleaning. We can support once we receive formal clarification on the PHE advised next steps 



Following the recent escalation of the COVID-19 situation, we have been supporting many customers with contingencies for supply chain and response to an outbreak. We are preparing ourselves and giving advice on what precautions we are taking including supply chain management for PPE and Chemicals which we could see a shortage of supply in the significant weeks ahead however he have stockpiled enough to run us over the next 2-3 months 


Please contact Crystal if you require their deep cleaning services. 





Given the increased impact of COVID-19 to all NEUPC Members, we know stock and labour is rapidly depleting throughout the UK. So what we are suggesting to Universities and organisations is that they can send us a PO for £250 per day for that we will secure stock, PPE and labour for them, so their Stock and PPE is securely locked away and will not be used for any other works to give them complete security if a clean is required. 


Based on what is currently know about the SARS-CoV-2 and similar coronaviruses outbreaks (such as SARS and MERS), it is recommended that cleaning of visibly dirty surfaces followed by disinfection is the best practice measure for prevention and containment of COVID-19 and other viral respiratory illnesses.  


Cleaning refers to the removal of germs, dirt, and impurities from surfaces. Cleaning does not kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.  

Disinfecting refers to using chemicals to kill germs on surfaces. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.